Terms of Purchase

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Terms of Purchase:

  • Shipping Charges - All prices are F.O.B. Silverstone, Inc. shipping facility unless otherwise noted. Customers will be notified of any extra charges for packaging of products for shipment.
  • Returns – All products returned require prior authorization and are subject to a restocking charge.
  • Custom made products – Customers are responsible for merchandise built to their specifications. Special payment terms are required for customer requested specifications.
  • Damage and Shortage Claims - Any damage or shortage must be noted on the delivery ticket or the carrier’s freight bill at time of delivery.
  • Warranty – Warranty claims will only be considered on items sold by Silverstone Inc.